Revocation instructions You may revoke your stated agreement within 14 days in writing (e.g. by letter, fax, e-mail) without giving any reasons or - if the goods have been handed over to you before the end of the revocation period - by returning the item concerned. The period begins upon receipt of this written notification, but not before receipt of the goods by consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery), nor does it begin before we have met our information duty according to article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and or before meeting our obligations according to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. (EGBGB = Introductory Law to the German Civil Code, BGB = German Civil Code). In order to meet the revocation requirements it is sufficient to send the revocation or the item in time. Please send the revocation to:
Erzi Qualitaetsprodukte aus Holz GmbH
Lengefelder Strasse 16
or by e-mail to firstname.lastname@example.org
or by fax to 037294 92049
Consequences of revocation In case of an effective revocation the mutually received services, payments or benefits and any services, payments or benefits ( e.g. interest) received otherwise shall be returned. If you are unable to return the received services or uses (e.g. benefit of use) fully or in part, or if you can only return them in deteriorated condition, you will have to pay compensation to us. You will be liable for deterioration and derived benefits only, if the uses or deterioration are due to handling of the goods beyond a test of their characteristics and functioning. Testing of characteristics and functioning" shall mean the testing and evaluation of the respective goods, as it would be possible and normal in a conventional shop. Items suitable for parcel-post shipment shall be returned at our expense and risk. Items not suitable for parcel-post shipment will be collected at your place. Any obligations to reimburse payments must be fulfilled within 30 days. The period shall start for you when you send your revocation statement or the goods and for us upon their reception.